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Frequently Asked Questions

 Snapshot Editing
1) How do I create/delete columns?
There are four arrows on every box that are used to move the box up, down, left and right. To create a new column, click on the right arrow of any box in the rightmost column until a new column is formed.To delete columns, click on the left arrow of all the boxes of the column you want to delete until they have been moved from the column.
 
2) What is the recommended number of columns to have for your Snapshot?
One to three columns are ideal.
 
3) Can I change column width?
Currently, you cannot change the column width. The width of each column is proportional to the number of columns you have and the size of your window. For instance, if you have two columns, each column will occupy 50% of the width of the window.
 
4) How do I upload images to my Snapshot?
You can upload image files to your Snapshot by clicking “Edit Box” and then choosing “Add/Edit Image” from the top tab. You can upload an image on your local machine or link to an existing image online. You can also choose how to align the image, what size to display the image, and add a text caption that will show up beneath the image.
 
5) How do I upload video to my Snapshot?
You can upload video files to your Snapshot by clicking “Edit Box” and then choosing “Add/Edit Video” from the top tab. You can upload a video on your local machine or link to an existing video online. The Advanced Video Tool is fully explained in "Using the Advanced Video Tool" help section.
 
6) How many images can I have in my Snapshot?
You can have as many images as there are boxes. You can only have one image per box.
 
7) How do I include files (video, Word documents, PDF, Excel, ...) on my Snapshot?
You can upload files to your Snapshot using the "Edit Links" functionality. Make sure that the files you upload have an appropriate file extension at the end of the file name.
 
8) What types of files can I upload to my Snapshot?
You can upload the following types of files:
- Word, Excel, PowerPoint, PDF, Apple Keynote, RTF, Images, LaTeX, PostScript, and Plain Text
- QuickTime, Real Media, WAV, AVI, MPEG, MP3, Macromedia ShockWave, and Windows Media.
-Make sure that the files you upload have an appropriate file extension at the end of the file name.
 
9) Is there a maximum file size for the files that I can upload?
The maximum file size is 20 MB per file.
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