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Frequently Asked Questions

 Login and Password
I can't seem to log in, why?
One potential explain is that your browser must be set to accept cookies for the following hosts: www.cfkeep.org, gallery.carnegiefoundation.org, and commons.carnegiefoundation.org (or you can consolidate the last two into accepting any cookie from .carnegiefoundation.org).

I forgot my password, how can I reset it?
To reset your password, click on the "Forgot your password" link located in the Login Box where you would normally enter your password to login. This will take you to a page where you can enter the email address you are using as your username for the KEEP Toolkit. We will email you your login information, with a new password.

How do I change my password?
You can change your password once you are logged into the KEEP Toolkit. From the "My Dashboard" page you will see a "Change Password" link located next to the "Log Out" button. When you click this link you will be taken to a page where you can enter a new password.
The KEEP Toolkit is a project of the Knowledge Media Lab at the Carnegie Foundation for the Advancement of Teaching. This site uses Plone style sheets. If you can read this text, it means you are not experiencing the Plone design at its best. This website makes heavy use of CSS, which means it is accessible to any internet browser, but the design needs a standards-compliant browser to look like we intended it. Just so you know ;)